Troubleshooting: Course Video Issues

If you are experiencing video playback issues in your course, please refer to the list below for potential reasons / fixes. If you don’t see your issue here, then post it in our Community Q&A forum, or contact us. 1. … More...

My Lesson will not save while trying to create it

If you are creating a lesson, click “Create Lesson” and it stays in a pending state — like shown below, then check the name of the lesson. Make sure there isn’t more than one comma , in the lesson name. If there is, … More...

What if I lost progress while creating a course?

If you lost your progress while creating your Live or Pre-Recorded course, a simple page refresh won’t work. However, you can easily retrieve it following these quick steps: Note: You can also follow these steps if you want to Preview your Course as … More...